big winner Platform Privacy Notice

This page describes what we collect when you use big winner and how we keep that data protected. We at big winner take your privacy seriously. When you open an account, deposit funds via DANA, e-wallet, mobile banking, or any of our other payment partners, or place a bet on Liga 1 or a live blackjack table, you share information with us. We explain below exactly what we do with it.

Our commitment is straightforward: we collect only what we need to verify your identity, process your deposits and withdrawals, and comply with local law. We do not sell your data. We do not share it beyond the processors and payment partners required to run the platform. Your account on big winner remains yours alone.

What We Collect

When you sign up for big winner, we ask for your name, email, phone number, and date of birth. We also collect your residential address and a copy of a government-issued ID — this is part of our verification process and is required by Indonesian law. We do not store your ID image on our main servers; it sits in an encrypted vault managed by a third-party compliance partner.

Once your account is active, we track your activity on big winner. This includes which games you play (Aviator, Sweet Bonanza, or live roulette), which sports you bet on (Premier League, Piala AFF, MotoGP), and your deposit and withdrawal history. We also log your IP address, device type, and browser information for security purposes.

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, the payment processor collects transaction details. We receive only a confirmation that the deposit succeeded; we do not see your bank credentials or full card number.

How We Use Your Data

We use your information for three core reasons. First, we verify your identity and comply with anti-money-laundering regulations. Second, we process your deposits and withdrawals — your payment method and account details are essential to move funds in and out. Third, we operate the platform itself: we track your bets, calculate your cashback and tier rewards, and detect fraud or unusual account activity.

Our big winner loyalty system relies on your activity data. When you bet on Liga 1 or play a slot game, your wager counts toward weekly cashback and tier progression. We calculate these rewards automatically using your transaction history. We also use your data to send you account statements and, if you request it, to help you recover a forgotten password.

We keep logs of your login times and device information. If your account is ever compromised, these logs help us investigate and restore your security. We also use aggregated, anonymized data to improve the platform — for example, we analyze which games are most popular or which payment methods are slowest, but we never tie this analysis back to you personally.

Third-Party Processors and Partners

We do not operate big winner alone. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) handle your deposits and withdrawals. Our identity-verification partner holds your ID and address data. Our hosting provider stores our servers, which may sit outside Indonesia. Each of these partners has their own privacy policy, and we encourage you to review them.

We share only the minimum data needed with each partner. For example, we give our payment processor your name and account number so they can credit your deposit; we do not give them your full betting history. Our compliance partner receives your ID and address to verify you are who you say you are; they do not receive your betting data.

Your Rights and Contact

You have the right to request a copy of the data we hold about you on big winner. You can also ask us to correct inaccurate information or delete your account and associated records, subject to legal retention requirements. To exercise these rights, contact our support team via the contact form on our platform or email the address listed in our legal notice.

We use cookies to keep you logged in and to remember your preferences. You can disable cookies in your browser settings, though this may affect your experience on big winner. We do not use cookies to track you across other websites.

Our servers may sit outside Indonesia, which means your data may be transferred across borders. By using big winner, you consent to this transfer. We apply the same security standards regardless of server location. If you have concerns about data transfer, you can contact us before opening an account.